# Video
# Photos
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The Best Research Paper Award
A study of gay tourist market: An analysis of psychographic factors, generation, and destination image
– Youngsoo Choi, Heejung Ro, & Eric Olson (Central Florida Univ.)
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The Best Undergraduate Research Paper Award
Mystery shopping in the luxury hospitality industry: Service quality assurance from an employee perspective
– Isa Witte and Chang Huh (Niagara Univ.)
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Service Excellence
– Seunghyun Park (Kansas State Univ.)
# 100 Best Photos
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